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This employment opportunity has expired as of 12/30/2020.

Veteran Services Officer

Date Posted: 11/24/2020

Department: Senior Center

Compensation: $34,518

Hours: Full-time

Deadline: 12/30/2020

Position Objectives

The position involves assisting local veterans and their dependents in obtaining benefits from the Department of Veterans Affairs and the State of North Carolina.

Duties and Responsibilities

Duties include interviewing veterans and their dependents, advising them of their rights and benefits under federal and state laws, guiding them in selecting the most advantageous options, selecting and preparing proper forms, assisting in obtaining legal documents, medical statements and affidavits, preparing letters, assisting veterans in gaining admission to veterans hospitals, assisting in obtaining educational benefits, advising concerning allotments and financial relief and other related work as required.

Minimum Requirements

Completion of high school or equivalent and five years of progressively responsible secretarial or clerical/administrative experience including one year of administrative or office management experience; or completion of a two-year secretarial science or business administration program and three years of progressively responsible secretarial or clerical/administrative experience including one year of administrative or office management experience; or completion of a four-year program in a college or university preferably with major emphasis on coursework in business administration, public administration or other related field and six months of administrative or office management experience; or an equivalent combination of training and experience.

Desirable Training and Experience

Knowledge of veteran’s law, regulations, administrative procedures, and policies.  Working knowledge of the organization and functioning of the State and Federal Governments, especially the U.S. Department of Veterans Affairs and the North Carolina Division of Veterans Affairs.  Knowledge of where and how to obtain certain public documents in this and other states.  Above average layman’s knowledge of the human anatomy and diseases, to properly handle disability claims.  Ability to interpret and apply the various laws, regulations and directives relating to veterans’ benefits, and to explain these in simple terms to others. Ability to deal sympathetically and patiently, but positively and objectively, with veterans and their dependents.  Ability to efficiently and effectively interact with co-workers to accomplish common tasks; Ability to have efficient and courteous interaction with the employer’s customers.

Benefits

Benefited after 90 days

Medical, dental, and life insurance

Sick, vacation, and holiday pay

Membership in the Local Government Retirement System

2% contribution for retirement 401k/457

How to Apply

Pre-employment drug screening and background check is required. 

 

Applications will be given credit only for information provided in response to this announcement. No additional information will be solicited by McDowell County; therefore, persons who submit incomplete applications may not receive full credit for their education, training and experience. 

 

McDowell County is an equal opportunity employer. It is the policy of the County to recruit, hire, train and promote individuals without regard to age, sex, race, color, religion, political affiliation or nationalorigin. The County will interactively work with disabled applicants and employees to identify reasonable accommodations that will allow the individual to perform essential job functions. 

 

McDowell County participates in E-Verify. 

 

Applications are available: 

 

Applications can be submitted: