IT Technician
Date Posted: 04/04/2022
Department: Information Technology
Compensation: $34,518
Hours: Full-time
Deadline: 05/08/2022
The duties of an IT Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, perform hardware and software troubleshooting, among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems and implement solutions to them.
- Installing and configuring hardware and software components to ensure usability.
- Troubleshooting hardware and software issues.
- Ensuring electrical safety standards are met.
- Repairing or replacing damaged hardware.
- Performing splicing, crimping, terminating, and installation of network cabling in ceilings and behind walls
- Upgrading the entire system to enable compatible software on all computers.
- Installing and upgrading anti-virus software to ensure security at the user level.
- Performing tests and evaluations on new software and hardware.
- Providing support to users and being the first point of contact for error reporting.
- Establishing good relationships with all departments and colleagues.
- Conducting routine backup operations.
- Managing technical documentation.
- Excellent written and verbal communication skills.
- Good interpersonal skills.
- Proficient in software installation and network troubleshooting.
- Attention to detail.
- Good problem-solving skills.
- The ability to learn new skills and technologies quickly.
- Ability to lift up to 50 pounds.
- Bachelor's degree in Computer Science or related field, or 2+ years experience in computer networks and systems maintenance.
- A+, Linux+ or Cisco Certified Network Associate accreditation advantageous
- Some experience in video production, filming, and post-editing a plus
- Some knowledge of video hardware and editing software
Benefited after 90 days
Medical, dental, and life insurance
Sick, vacation, and holiday pay
Membership in the Local Government Retirement System
Supplemental retirement 401k/457
PRE-EMPLOYMENT DRUG SCREENING AND BACKGROUND CHECK IS REQUIRED
APPLICANTS WILL BE GIVEN CREDIT ONLY FOR INFORMATION PROVIDED IN RESPONSE TO THIS ANNOUNCEMENT. No additional information will be solicited by the McDowell County; therefore, persons who submit incomplete applications may not receive full credit for their education, training and experience.
McDowell County is an equal opportunity employer. It is the policy of the County to recruit, hire, train and promote individuals without regard to age, sex, race, color, religion, political affiliation or national origin. The County will interactively work with disabled applicants and employees to identify reasonable accommodations that will allow the individual to perform essential job functions.
McDowell County participates in E-Verify.
Applications are available:
- on our website: www.mcdowellgov.com- under “Employment Opportunities
- McDowell County Administration Building: 60 East Court St Marion, NC 28752
- McDowell County Administration Annex: 100 Spaulding Rd, Suite #1 Marion, NC 28752
- Employment Security Commission: 316 Baldwin Ave Marion, NC 28752
Applications can be submitted:
- in the locked box at the County Administration building: 60 East Court Street Marion, NC 28752
- in person at the Administration Annex: 100 Spaulding Rd, Suite #1 Marion, NC 28752
- By mail to: McDowell County Human Resources, 60 East Court Street Marion, NC 28752
- By email to: employment@mcdowellgov.com
- By fax to: 828-659-9476
